ORDERING & PAYMENTS
HOW CAN I CHECK ON THE STATUS OF MY ORDER?
You can review your order status in the ACCOUNT section of the site, or by emailing firstname.lastname@example.org with your order number.
HOW LONG WILL IT TAKE FOR MY ORDER TO GET TO ME?
Standard Shipping: 2 to 7 business days after placing your order.
Expedited Shipping: 1 to 3 business days after placing your order.
Standard International Shipping: 5 to 8 business days after placing your order.
Express International Shipping: 3 to 7 business days after placing your order.
Standard International Shipping: 4 to 6 weeks after placing your order.
Express International Shipping: 6 to 10 business days after placing your order.
HOW WILL MY ORDER BE SHIPPED?
All orders will be shipped by Canada Post.
Deliveries to PO Boxes are shipped by Canada Post and may take up to 1-3 weeks for delivery.
We accept Paypal and Stripe payments. However, a Paypal account is not required to make a purchase. The following credit
cards are accepted through our Paypal shopping cart:
You may have made a duplicate order. When this happens we cancel one of the orders to make sure that you were
not charged twice.
You may have failed to respond in a timely fashion to an important email. Generally, these emails relate to verifying
your information or completing payment.
If you have any questions about your cancelled order, please contact our customer service department with your
name & invoice ID# at email@example.com